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Their motivation and commitment to the job?
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Handling any customer considerations, resistance and
objections?
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Dealing with and negotiating on the issue of price?
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Understanding the psychology of selling?
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or more importantly . .
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The psychology of the customer buying?
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Developing enduring, quality business relationships
with each and every one of your valuable customers?
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Making the most of every sales opportunity?
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Cross selling other products or services?
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Obtaining quality personal introductions to other prospective
customers?
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Understanding the customer’s business, where
they want to take their business, what are their issues, their plans, etc?
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Understanding the customer as an individual, their
personal challenges and frustrations, what makes them tick?