Success through Professional Consultative Selling (2 x ½ days)

 

This programme will help participants make a flying start to their sales careers or provide a boost for existing sales people by maximising sales performance through an introduction to some of the key skills of the consultative sales process.

 

On completing the course attendees will be able to:

 

§          Set up more and conduct more successful sales meetings

§          Build credibility, rapport and lasting relationships with customers

§          Sell more by identifying customer needs through effective questioning and listening

§          Consistently gain customer commitment to buy

§          Make compelling benefit based sales presentations

§          Handle customer resistance more effectively and close more sales

§          Gain more personal recommendations

 

Costs:   1 person £160 / 2 people £260 / 3 people £330 + VAT

 

Leading the Sales Team to Greater Success (3 x ½ days)

 

As businesses grow and take on more sales people, they need to be sure that the sales team is productive and profitable. The management of a growing sales team often falls upon the “super sales person” or the MD who may not necessarily have the time to make the most effective sales manager. This programme covers the core skills of sales management and leadership needed to lead a winning sales team.

 

On completing the course attendees will be able to:

 

§          Implement the core responsibilities of a sales manager

§          Use effective interpersonal and communication skills to inspire their team

§          Motivate the team to greater productivity

§          Develop and coach the sales team to release their full potential

§          Use management information and dynamic sales planning to deliver results

§          Conduct informative, interesting and effective sales meetings

 

Costs:   1 person £190 / 2 people £310 / 3 people £395 + VAT

 

Greater Confidence on the Telephone (1 day)

 

This course will help anyone who takes inbound telephone calls to become more confident, effective and productive in their job by improving their key telephone skills, discovering a tried and tested model for handling customer resistance and learning to become more assertive in their communication style.

 

On completing the course attendees will be more:

 

§          Assertive on the telephone

§          Able to control the conversation

§          Effective in dealing with difficult customers

§          Successful in building productive business relationships

 

Costs:   1 person £140 / 2 people £230 / 3 people £295 + VAT

 

(Prices for all workshops include all refreshments and lunch during the day.)

 

 

If you would like to run any of these workshops specifically for your people at your business premises, or are interested in other Skills Workshops, please don’t hesitate to get in touch.